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Strategies

Originator’s Guide to Surviving Market Constriction

There are two types of mortgage originators; those in it for the short money and those in it for the long money. In other ...
mortgage originator on headset talking to borrower
Strategies

Effective Leadership Through Crisis Times: A Lender’s Story

These are challenging times. Times that bring out the best and worst in people, including leaders. In our July 2020 Insight Report, STRATMOR talked ...
Woman's hand holding globe indicating effective leadership in crisis times
Strategies

Mortgage Banking Is a Balancing Act

Sometimes I feel like we live in a world of extremes. Extreme political and social views seem to dominate social media and the 24-hour ...
mortgage lending is a balancing act represented by woman gymnast balancing on two hands
Strategies

Some Things Never Change: Supply and Demand, Unintended Consequences and Cash Is King

This spring, STRATMOR conducted five workshops for more than 200 industry executives — just as the COVID-19 pandemic roiled the mortgage industry with extreme ...
three knots representing three things that don't change in mortgage business
Strategies

Creating a Customer-Centric Culture in a Brave New World

There’s a famous quotation from Socrates about change that speaks to where business, and the mortgage industry in particular, is today: “The secret of ...
Businessman's hands open palms with customer service word descriptions
Strategies

Walking the Tightrope: Servicing Through COVID-19

As the clouds of the COVID-19 storm continue to roll, one of the areas of the mortgage industry that will take a big hit ...
businessman on a tightrope over a stormy sky below with a lighter sky showing above

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