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Have you ever seen the television show, American Ninja Warrior? It’s one of those thrilling-yet-agonizing competition shows where contestants race the clock while traversing ...

I spoke with a mortgage banking executive recently and asked how his company was organized from a retail branch perspective. He said, “We are ...

Have you ever wondered why every Target you walk into has a familiar feel to it? Whether you are in Chicago or L.A. or ...

My wife likes to tell the story of how we first met, which culminates in a teeter-totter moment of decision where she very nearly ...

As we approach the halfway mark for 2021, now is a good time to level-set, to take a moment to get our bearings and ...

2020 was a very busy year for those of us tasked with advising mortgage lenders and loan servicers on their servicing retention strategy. By ...