MortgageSAT 2019 Best-in-Class Lender Awards

Recognizing the Best

The MortgageSAT Best-in-Class Lender Award recognizes only those MortgageSAT lenders who have received outstanding ratings from the borrowers they served in 2019. The Best-in-Class Award serves as a stamp of excellence and quality, and to be a MortgageSAT Best-in-Class lender is to be among the elite. The awards, presented annually, go to the top performing lenders in  eight categories:

  • Overall Borrower Satisfaction
  • Net Promoter Score
  • Loan Officer
  • Loan Processor
  • Online Tools
  • Application Process
  • Products and Costs
  • Likelihood to Use Again

Award qualifications are based on the previous year’s results and scores. To qualify for a Best-in-Class award, a lender must provide exemplary service to their borrowers throughout the year, resulting in a satisfaction score in the top ten percent of a given category. STRATMOR Group congratulations all award recipients and would like to give special recognition to lenders listed below.

2019 MortgageSAT Best-in-Class Lender Awards

Company Category
Certainty Home Loans Overall Satisfaction
Universal Lending Home Loans Net Promoter Score (NPS)
Residential Mortgage Services logo Residential Mortgage Services Loan Officer
Certainty Home Loans Loan Processor
PrimeLending Online Tools
Quicken Loans Mortgage Services Products and Costs
Guild mortgage logo Guild Mortgage Application Process
Universal Lending Home Loans Likelihood to Use Again