Customer Retention Archives - STRATMOR Group https://www.stratmorgroup.com/insights_article_tags/customer-retention/ Powering Performance. Together. Fri, 10 Jun 2022 16:54:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://www.stratmorgroup.com/wp-content/uploads/cropped-favicon-32x32.png Customer Retention Archives - STRATMOR Group https://www.stratmorgroup.com/insights_article_tags/customer-retention/ 32 32 Retain Your Servicing Customers and Gain Their Referrals https://www.stratmorgroup.com/retain-your-servicing-customers-and-gain-their-referrals/ Tue, 19 Mar 2019 01:20:52 +0000 http://www.stratmorgroup.com/?post_type=insights_article&p=6198 What are you doing to make sure your current customers come back to you for their next loan? For many lenders, there is a focus on surveying closed loan borrowers. In fact, our 2018 Tech Survey showed that 77 percent of lenders do in fact have a survey process at the end of closing. However, […]

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