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Mortgage Ledger: Stratmor Group – Managing Pipelines During the Pandemic

In its latest Insights Report, STRATMOR Group provides guidance on managing the deluge of refinances, coping with secondary market illiquidity and communicating with borrowers.

GREENWOOD VILLAGE, CO – March 24, 2020 – Just about every company in the U.S. is feeling the effects of the COVID-19 coronavirus, and the mortgage business is no exception, according to STRATMOR Group’s latest monthly Insights Report. The March report features the article “Pipelines and Pandemic: Managing Through the Virus-Driven Storm,” which gives guidance to the industry on how to best manage business in the current environment.

In addition to the challenge of keeping their businesses operational while preserving their employees’ safety, mortgage lenders and servicers have many additional challenges to deal with, such as a flood of refinance applications and managing the expectations of both investors and borrowers through all of the impacts to the loan process brought on by massive changes in capital markets, MSRs, working conditions and technology needs.

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