Secret shopping is the best way for lenders to remove the disconnection between perception and reality and pave the way for meaningful improvements in customer experience.
National and industry publications speak with STRATMOR experts on topics relevant to mortgage professionals.
The MortgageCX Best-in-Class Lender Awards recognize MortgageCX lenders who have received outstanding ratings from the borrowers they served in 2022.
At STRATMOR, we apply our insights and knowledge to guide our mortgage clients
to make sound strategic decisions and take actions that improve their success.
The STRATMOR Data Suite is a compilation of products and programs that address mortgage lender's
quantitative and qualitative information needs.