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Hot Topic: Walking the Tightrope: Servicing Through COVID-19

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Survey Reports: Download our latest COVID-19 Homeowner Experience report

Perspectives

Rob Chrisman: Reducing Friction

Stratmor Insights

Hot Topic: Walking the Tightrope: Servicing Through COVID-19

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Industry Perspectives

Reducing Friction

May 12, 2020

Friction: “the force that resists relative motion between two bodies in contact.” For lenders, “friction” has come...

By Rob Chrisman Read More >>

How is the Customer Experience Fairing in the COVID Era?

The past two months have brought us historically low mortgage rates, historically high unemployment rates and a...

By Mike Seminari Read More >>

Walking the Tightrope: Servicing Through COVID-19

April 2020

As the clouds of the COVID-19 storm continue to roll, one of the areas of the mortgage industry...

By Insights Editorial Team Read More >>

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