Marketing, Sales and Customer Experience Strategies for Any Mortgage Environment

STRATMOR works with mortgage lenders and vendors to develop successful marketing, sales and customer experience strategies that include a variety of lead generation techniques matched to specific channels and customer segments. STRATMOR’s marketing experts understand the wide range of techniques and technologies available and can help lenders develop highly-targeted strategies.

STRATMOR provides insights into:

Marketing Effectiveness — Market Share by Customer Segments
Customer Lead Generation Strategies and Tactics
Increasing Conversion and Driving Higher Revenue Per Marketing Dollar Spent (RPM)
CX: Improving the Customer Experience Through STRATMOR’s MortgageCX Services
Customer Retention: Strategies and Tactics
Development of Process Flows and Business Rules

Need help with your marketing, sales or customer experience strategy? Contact us today.

What Our Clients Are Saying

The STRATMOR team really took a handheld approach that listened to our needs and pro-actively addressed our concerns. The quality of work was professional and detailed. The team’s ability to pivot as needed/requested was excellent, and they did a great job quarterbacking the process. Would highly recommend and re-engage.
Ron Malik - SVP, Loan Servicing, Wintrust
Absolutely loved our experience with STRATMOR. Every member of the team is knowledgeable, responsive and kind. Every aspect of the project was managed well, and we were delighted with the final results. I honestly can't say enough good things about the team and the service they provide!
Michael Murphy - Product Marketing, Reggora
The STRATMOR Team is a highly professional, collaborative, and very responsive. The partnership began with the STRATMOR Team thoroughly understanding our needs, perceived issues, and potential problems. STRATMOR brought expertise to the table at every turn, and their solutions were sound and executable.
John Stocchetti - EVP, Group Head, Mortgage Partnership Finance® Program, FHLB Chicago
Through a fast-paced yet comprehensive dive into our Consumer Direct Division, STRATMOR helped Arvest chart the course to the next level. They understood our technology-minded goals and listened to our customer-focused priorities, to provide a highly actionable strategy document to help us navigate the path to even greater success.
Shawn Karnes - Executive Director, Mortgage Sales and Development, Arvest
Any bank struggling to make mortgage lending work should contact STRATMOR. They can help put together a strategy to improve efficiencies and profitability to make mortgage banking successful. And, if you already have a good mortgage lending team, STRATMOR can help identify ways to take it to the next level.
Paul Peterson - SVP, Director of Mortgage Banking, Glacier Bancorp Inc.

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Marketing, Sales and Customer Experience Strategies for Any Mortgage Environment

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