Insights Report

Welcome to the December 2020 Insights Report


Lisa Springer
Sr. Partner, CEO

If you were charged with putting together a time capsule for 2020 to be opened in 100 years, what would you put in it? Face masks and lockdown orders? Presidential campaign buttons? Videos of hurricanes and wildfires or maybe news footage of social and political protest from across the country?

In our lead article this month, we look at 20 things that really happened in 2020, a year that will certainly be remembered as one of the most challenging of this decade. We include many, but not all, of the noteworthy 2020 events on our list and invite you to look back and remember what we’ve experienced in this extraordinary year. If you are like me, you’ll find at least one event that you’ve forgotten about — and maybe have some that you wish you could. It’s been quite a year!

In our Borrower Experience story this month, MortgageSAT Director Mike Seminari reminds all of us that while the mortgage industry had a banner year, it has been tough year for many borrowers and businesses. He offers suggestions for lenders and loan officers who want to spread some good cheer this holiday season in his article, “Make the Season Brighter.”

On behalf of the STRATMOR team, we wish you and yours a safe, healthy, happy, hope-filled holiday season and a highly anticipated great new year 2021.


In-Focus
20 Things That Really Happened in 2020

By The Insights Editorial Team December 2020

Have you ever seen a large, long haired, muddy, wet dog shake the debris from its coat? Stuff flies everywhere and sticks to everything. It’s a mess to clean up.

This pretty much describes 2020.

As we come to the end of this year, let’s look at some of the events that make 2020 what it is: unprecedented.

READ MORE


More Insights

December 2020
Borrower Experience

Make the Season Brighter

MortgageSAT Director Mike Seminari offers ideas to mortgage lenders and loan officers on giving back in the 2020 holiday season.

Full Article

December 2020
STRATMOR Studies

STRATMOR Studies

STRATMOR Group offers a suite of data products and mortgage advisory services to power your performance–including industry-specific studies. Get the data driven advantage!

Full Article

Popular Articles

Some Things Never Change: Supply/Demand, Cash Is King, Unintended Consequences

STRATMOR Senior Partner Jim Cameron summarize the three immutable laws of economics in the context of mortgage industry events and the coronavirus pandemic in 2020.

 

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The Seven Commandments for Optimizing the Customer Experience

Using MortgageSAT Borrower Satisfaction Program data, we’ve pinpointed some relatively easy tactics that provide substantial improvements in overall borrower satisfaction.

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Timing is Everything: Four Must Know Realities About the Mortgage M&A Market

Garth Graham discusses four facts any mortgage lender, whether buying or selling their business, needs to know in the current mortgage environment.

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Recent Articles

STRATMOR Celebrates Our Founding Partner, Jeff Babcock

Share this...TwitterLinkedinJeff Babcock, senior partner and a co-founder of STRATMOR Group, will retire at the end of 2020. As such, STRATMOR is dedicating this InFocus piece to Jeff and the ...
Full Article

How to Become the Mortgage Lending Choice of Millennials

Share this...TwitterLinkedinEarly forecasts pegged Millennials — those born between 1981 and 1996 (ages 24-39 this year) — as the “Peter Pan Generation,” never wanting to grow up and therefore, less ...
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Timing is Everything: Four Must Know Realities About the Mortgage M&A Market

Share this...TwitterLinkedinThis article contains technical details about mortgage mergers and acquisitions, including data, charts and details. But let’s start with a story. Once upon a time, there was a mortgage ...
Full Article

How to Become the Mortgage Lending Choice of Millennials

Share this...TwitterLinkedinEarly forecasts pegged Millennials — those born between 1981 and 1996 (ages 24-39 this year) — as the “Peter Pan Generation,” never wanting to grow up and therefore, less ...
Full Article

Timing is Everything: Four Must Know Realities About the Mor...

Share this...TwitterLinkedinThis article contains technical details about mortgage mergers and acquisitions, including data, charts and details. But let’s start with a story. Once upon a time, there was a mortgage ...
Full Article

How to Become the Mortgage Lending Choice of Millennials

Share this...TwitterLinkedinEarly forecasts pegged Millennials — those born between 1981 and 1996 (ages 24-39 this year) — as ...
Full Article

Timing is Everything: Four Must Know Realities About the Mortgage M&A Market

Share this...TwitterLinkedinThis article contains technical details about mortgage mergers and acquisitions, including data, charts and details. But let’s ...
Full Article
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