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The 2017 STRATMOR Group

LOS Technology Insight Survey

Results Available Now

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In-Focus Feature:

What Lenders Say: Top of Mind Topics in 2017

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Drive Revenue Growth with

MortgageSAT

Measure Borrower Satisfaction to

» See how you stack up against other lenders
» Determine where you have problems and why
» Leverage happy customers in social media and Zillow
» React quickly to unhappy borrowers

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Distinctly

Data-Driven

Mortgage Advisory

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Powering Performance. Together.

STRATMOR Group is the mortgage industry’s most respected and trusted consulting firm, delivering the power of data-driven decision making. Our team of seasoned mortgage industry advisors has exclusive access to critical industry performance, compensation, technology and operational data – coupled with in-depth knowledge of mortgage processes, technologies and best practices. We work with lenders every day, offering candid, actionable advice to help them make confident strategic decisions and build sustainable competitive advantages and profitability. Beyond offering advice, we stand ready to help our clients implement our recommended solutions.

Find Your Solution

At STRATMOR, we apply our insights and knowledge to guide our mortgage clients to make sound strategic decisions and take actions that improve their success.

Executive

Develop strategies for growth and to improve operational and financial performance; evaluate the potential of a merger, acquisition or sale.

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Mergers & Acquisitions

Mergers and acquisitions can build value and help your business achieve its strategic goals – but successfully navigating the many stages of the M&A transaction process...

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Technology & Operations

Benchmark performance, find ways to leverage existing systems, be smart about buying new technology, redesign back office processes and improve training.

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Human Resources

See how your compensation structure compares, identify top performers and craft competitive compensation models to improve performance.

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Marketing & Sales

Apply proven lead generation techniques matched to specific channels and customer segments; improve lead management processes for contacting, qualifying and converting leads.

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Servicing

Evaluate the costs and opportunities of retaining servicing, define servicing strategies, improve borrower satisfaction and build more effective servicing operations.

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Finance & Administration

Gain valuable intelligence from performance benchmarking and financial modeling.

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Capital Markets

Assess and upgrade secondary marketing methods and infrastructure; develop and implement an optimal transition plan from best efforts to mandatory execution.

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Industry Perspectives

Servicing: All It’s Cracked Up to Be?

October 31, 2017

Servicing is a big deal, and how it is handled can make or break a company. STRATMOR offers mortgage lend...

By Rob Chrisman Read More >>

December 2017

Do Small Gains In Borrower Satisfaction Add Up To Big-Picture Impact? According to a 16-year study based on data from the American Consumer Satisfaction Index…

By Mike Seminari Read More >>

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