Technology
Insight®

DATA DRIVEN

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Technology Insight® Study: Real-World Mortgage Vendor Intelligence

STRATMOR’s Technology Insight® Study is the only independent study in the industry that gathers data on how lenders feel about their experiences with the systems and the vendor services and support available in the mortgage market today. This information is vital to lenders considering updating or changing automation capabilities to meet the needs of today’s borrowers.

The Technology Insight® Study report includes comprehensive mortgage data, analyzed and quantified by STRATMOR’s team of data experts. Key study metrics include:

  • Digital Mortgage benefit and barrier perceptions
  • Detailed findings on the top Point of Sale and Origination systems
  • Lender satisfaction ratings and functional assessments of CRM, POS, LOS and key ancillary systems
  • Adoption levels of key Digital Mortgage functionalities

The Technology Insight® Study is divided into two modules:

  1. Lender Intelligence: This module evaluates the lender’s technology stack, measures satisfaction levels, and provides a Lender Loyalty Score® Analysis for each system. The Lender Loyalty Score® indicates how likely a lender is to continue using a particular technology.
  2. Digital Innovation: This module, traditionally conducted in the last quarter of each year, assesses the digital capabilities implemented by lenders and their level of adoption.

For more information on the Technology Insight® Study, please email the Technology Insight® Study team.

Need Help?

Reach out to us to discuss
your specific needs.

contact@stratmorgroup.com

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