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STRATMOR Experts on Mortgage Industry Topics

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What do great customer experience leaders do differently?

MortgageNewsDaily: Fannie Ticket, Custom Software; STRATMOR CX, Industry Events

August 26, 2025
What do the best Customer Experience leaders do differently? According to STRATMOR Customer Experience Director Mike Seminari, it’s not...Read More

WSJ: What Is Mortgage Occupancy Fraud, the Claim Wielded by the Trump Administration?

August 20, 2025
Trump officials are accusing another one of the president’s political targets of mortgage fraud, highlighting a long-running issue in...Read More

MortgageNewsDaily: AI, SOC, Credit Union, Home Equity Tools; STRATMOR and Verification Trends

August 19, 2025
STRATMOR Group is conducting new research on how mortgage lenders are using Verification of Income, Employment, and Assets (VOIEA)...Read More

Progress in Lending: Report Outlines Roadmap For Servicing Transformation

July 31, 2025
In its latest Insights Report, STRATMOR Group Principal Kris van Beever explores how lenders can operationalize their mortgage servicing strategies to meet...Read More
How can mortgage servicers turn strategy into action amid rising digital expectations, regulatory flux, and MSR volatility?

MortgageNewsDaily: Jumbo, Non-QM Products; STRATMOR on Servicing Strategy

July 30, 2025
In STRATMOR’s July Insights Report, servicing takes center stage once again—but this time, the focus is on execution. In...Read More

Chrisman Commentary: Why inventory has increased; STRATMOR, rankings & customer service

July 26, 2025
“Your call is very important to us. Please enjoy this 40-minute flute solo.” Customer service is good, right? It...Read More

MBA Newslink: It’s Time to Rethink Mortgage Servicing. Here’s Why.

July 23, 2025
I’ll start with a simple truth: too many lenders are still treating mortgage servicing like a side business rather...Read More
Whether it’s your hairline or your bottom line, a little impulsive trimming can do more harm than good if you don’t think a few steps ahead.

MortgageNewsDaily: Marketing, Processing, Servicing Tools; STRATMOR on Revenue Growth

July 22, 2025
Ever try to cut your own hair to save a few bucks? STRATMOR Customer Experience Director Mike Seminari did...Read More

Valuation Review: STRATMOR Group examines growth drivers in today’s market

July 9, 2025
Once viewed as a back-office function focused on cost containment, mortgage servicing is now a strategic lever for growth,...Read More

RISMedia: Housing Recruiting Wars Intensify as Top Producers Become Harder to Poach

July 8, 2025
If you’ve been in real estate or mortgage long enough, you know the recruiting game is fiercely competitive and,...Read More

Progress in Lending: STRATMOR Group: Servicing Emerges As A Key Growth Engine

June 29, 2025
Once viewed as a back-office function focused on cost containment, mortgage servicing is now a strategic lever for growth,...Read More
Mortgage servicing has moved from the sidelines to center stage, evolving into a queen-like force—versatile, strategic, and capable of driving meaningful advantage.

MortgageNewsDaily: HELOC, Ops Tools; STRATMOR and Servicing; The Importance of Marketing

June 27, 2025
Mortgage servicing has long played second fiddle to origination… but not anymore. In the lead article in STRATMOR Group’s June...Read More

MortgageNewsDaily: Guild deal… do branches have value anymore? STRATMOR on customer service

June 19, 2025
Yesterday we learned that Bayview Asset Management entered an agreement to acquire all outstanding shares of Guild Holdings (GHLD), which...Read More

MortgageNewsDaily: HELOC, Marketing, Down Payment Products; STRATMOR Tech Survey

June 18, 2025
The 2025 STRATMOR Technology Insight® Study is now underway. The first part of the study, the Lender Intelligence Survey,...Read More

National Mortgage News: Teraverde, STRATMOR clarify no merger took place

June 16, 2025
Teraverde and STRATMOR want to make it clear that the proposed merger announced over a year ago between the...Read More

Progress in Lending: STRATMOR’s Garth Graham Urges Lenders To Get Ahead Of Market Shift

June 1, 2025
Mortgage lenders navigating today’s unpredictable environment need more than resilience—they need strategic agility. That’s the core message from STRATMOR Group Senior...Read More
In a market that’s shifting fast on everything from federal policy to tech disruption, this is a pivotal moment for lenders to reassess their strategy.

MortgageNewsDaily: Correspondent DPA, Home Equity Products; STRATMOR on Navigating DC

May 30, 2025
STRATMOR’s latest Insights Report helps lenders respond to rate volatility and policy changes! In today’s rapidly changing market, staying...Read More
Mortgage industry expert Rob Chrisman discusses the mortgage M&A environment.

MortgageNewsDaily: AI Hedging, Application, Processing Tools; Builder/Lender M&A

May 29, 2025
There is no reason that mergers and acquisitions will stop. For example, a few weeks ago builder lenders took...Read More

MortgageNewsDaily: DPA, AI, Processing, Verification Tools; STRATMOR Tech Survey

May 7, 2025
The 2025 STRATMOR Technology Insight® Study is now underway. The first part of the study (the Lender Intelligence Survey)...Read More

MortgageNewsDaily: STRATMOR’s Tech Survey Results; Commercial Appraisal, Non-QM Investor, Compliance Tools

May 6, 2025
On today’s episode of the Advisory Angle presented by the Chrisman Commentary, STRATMOR Group Senior Partner Nicole Yung will reveal some...Read More

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