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National Mortgage News: 2021 Predictions for Mortgage Lending

As lenders look ahead to a new year and a new administration, they offer insights into what lies ahead for nonbank lenders and servicers….
Staffing issues will continue to be important to lenders but the specific concerns will depend on broad market conditions. If rates remain low, recruitment and retaining staff will be at top of mind for lenders, according to Jim Cameron, a senior partner at STRATMOR Group. However, if rates do rise substantially and the hot streak of refinancing ends, we can expect companies who staffed up in 2020 to begin reducing staff.

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