Article Library

Technology

Mortgage Digital Investment Is Moving Below the Waterline

Yes, this article mentions AI. Before you scroll past it, stick with me. Because what the 2025 STRATMOR Technology Insight® Study (TIS) Digital Innovations ...

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The submerged bulk of the iceberg, the processing, closing, and post-closing functions that borrowers never see, is where lenders are now directing their technology investments — and increasingly where AI is making automation newly practical.

June 2026

The AI Era of Mortgage Trust Has Already Begun

The other night, I caught myself doing something that, even a year ago, would have felt a little unusual. I had a question — ...

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What happens when AI becomes a mortgage borrower's most trusted relationship?

May 2026

Strategies

AI: The GOAT of Your New Mortgage Dream Team

Did you know that goats have rectangular pupils, which give them 340-degree vision? Or that they don’t like stepping into or standing in water? ...

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The mortgage industry's future is not about AI replacing all the humans, being forced off to pursue new careers in goat management.

April 2026

The Borrower Isn't Yours to Own...

My colleague, STRATMOR Senior Partner Garth Graham, recently appeared on a podcast discussing a question that I can’t stop thinking about: Who owns the ...

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How do you cut through the noise to own the mortgage borrower relationship?

April 2026

Strategies

Manage Servicing as a Strategic Asset

For the past few years, mortgage lenders have spent a great deal of time adjusting to a purchase-driven market. Refinance opportunities remain are still ...

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