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Strategies

AI: The GOAT of Your New Mortgage Dream Team

Did you know that goats have rectangular pupils, which give them 340-degree vision? Or that they don’t like stepping into or standing in water? ...
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The mortgage industry's future is not about AI replacing all the humans, being forced off to pursue new careers in goat management.
April 2026
Strategies

Manage Servicing as a Strategic Asset

For the past few years, mortgage lenders have spent a great deal of time adjusting to a purchase-driven market. Refinance opportunities remain are still ...
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When mortgage executives prioritize servicing, align teams, and measure experience metrics with the same discipline as production results, performance follows.
March 2026
Strategies

Running with Purpose: Mortgage Leadership in the Year of the Horse

This month, millions around the world are marking the Chinese New Year. In Chinese tradition, the Lunar New Year is not just a celebration ...
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February 2026
Strategies

Prepare for Takeoff: AI and the Fight for Mortgage Lending Efficiency

Anyone who travels as much as some of us at STRATMOR do develops a healthy appreciation for airports — and not just the terminals ...
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While lender interest in AI continues to grow, many organizations are still experimenting rather than operating with a clearly defined AI strategy.
January 2026
Strategies

The ROI of “Why”

Recently, I spent nearly half an hour on the phone with a loan officer who wouldn’t remember me the next day. Let me back ...
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Mortgage lenders pour millions into marketing and technology, yet lose qualified borrowers because the experience feels mechanical and impersonal.
December 2025
Strategies

Cultivating What’s Next: Preparing for Growth in 2026

As 2026 inches closer, mortgage lenders and their technology partners are entering a season defined by both opportunity and pressure. Volume is poised to ...
Full Article
2026 will will reward mortgage professionals who prepare deliberately, plant intentionally, nurture consistently, and embrace transformation at every level.
November 2025

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