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Article Library

Strategies

Prepare for Takeoff: AI and the Fight for Mortgage Lending Efficiency

Anyone who travels as much as some of us at STRATMOR do develops a healthy appreciation for airports — and not just the terminals ...

Full Article

While lender interest in AI continues to grow, many organizations are still experimenting rather than operating with a clearly defined AI strategy.

January 2026

Strategies

The ROI of “Why”

Recently, I spent nearly half an hour on the phone with a loan officer who wouldn’t remember me the next day. Let me back ...

Full Article

Mortgage lenders pour millions into marketing and technology, yet lose qualified borrowers because the experience feels mechanical and impersonal.

December 2025

Strategies

Cultivating What’s Next: Preparing for Growth in 2026

As 2026 inches closer, mortgage lenders and their technology partners are entering a season defined by both opportunity and pressure. Volume is poised to ...

Full Article

2026 will will reward mortgage professionals who prepare deliberately, plant intentionally, nurture consistently, and embrace transformation at every level.

November 2025

Strategies

Raising the Stakes: Competing with Giants in the Age of AI and Consolidation

The mortgage industry’s high-stakes game has entered a new round, and the table looks very different than it did just a year ago. The ...

Full Article

Every mortgage lender is at the table—but only those with a clear strategy will still be in the game when the next hand is dealt.

October 2025

Strategies

Why Mortgage Needs a Systematized, Human-Centered Redesign

Last week, several of us from STRATMOR attended the Welcome Conference in New York City. For those who haven’t been, it’s the most influential ...

Full Article

Hospitality in mortgage lending is a designed, operationalized framework that delivers care, clarity, and confidence every time.

September 2025

Strategies

Operationalizing Mortgage Servicing for the Future

In last month’s article, “Checkmate or Checkpoint? Rethinking the Role of Mortgage Servicing,” we challenged the traditional view of mortgage servicing as a passive, ...

Full Article

How can mortgage servicers turn strategy into action amid rising digital expectations, regulatory flux, and MSR volatility?

July 2025

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Article Library

Prepare for Takeoff: AI and the Fight for Mortgage Lending Efficiency

The ROI of “Why”

Cultivating What’s Next: Preparing for Growth in 2026

Raising the Stakes: Competing with Giants in the Age of AI and Consolidation

Why Mortgage Needs a Systematized, Human-Centered Redesign

Operationalizing Mortgage Servicing for the Future

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