MortgageCX
Best-In-Class Awards

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MortgageCX Best-in-Class Lender Recognition Awards 2023

The MortgageCX Best-in-Class Lender Recognition Awards recognize only those MortgageCX lenders who have received outstanding ratings from the borrowers they served in 2023. The Best-in-Class Award serves as a stamp of excellence and quality, and to be a MortgageCX Best-in-Class lender is to be among the elite.

The awards, presented annually, recognize the top performing lenders in three segments: Banks, Large Independents and Mid-Size Banks in each of the following categories:

  • Overall Borrower Satisfaction
  • Net Promoter Score (NPS)
  • Application Process
  • Loan Originator
  • Loan Processor
  • Online Tools
  • Mobile Tools
  • Pre-Closing (Preparedness)
  • Closing Timeframe
  • Communication
  • Closing Process

Award qualifications are based on customer feedback data gathered via STRATMOR’s MortgageCX program. To qualify for a Best-in-Class award, a lender must provide exemplary service to their borrowers throughout the year, resulting in a top score in a given category within their segment. STRATMOR Group congratulates all award recipients and would like to give special recognition to the lenders and loan officers listed below.

Best-In-Class Awards
2023

2023 Overall Winners by Tier

Independent Mortgage Bankers
Large Guild Mortgage
Banks
Large Wintrust Mortgage
Mid-Size Glacier Bank

Also receiving special recognition for top performance in their tiers for the individual categories mentioned above: PrimeLending, Truist, Flagstar Bank, HomeStreet Bank, and Commerce Bank.

2023 Top-Rated LOs in Each Tier

Scott Stout, #1 Loan Officer, Large Independent - Guild Mortgage
Martin Rodriguez, #1 Loan Officer, Large Bank - WinTrust Mortgage
Deborah Kishbaugh, #1 Loan Officer, Mid-Size Bank - Mountain West Bank

2023 LO Award Winners

Individual originators with personal Loan Officer rankings in the Top 200 Nationally are also awarded badges and recognized below. Loan Officer rankings are based on a composite score comprised of the following criteria: Caring, Responsiveness, Explained the Process, Knowledgeable, and Kept Borrower Informed.

Rank Loan Officer Company
National Top 10 LO Scott Stout Guild Mortgage
National Top 10 LO Mark Hirsch Guild Mortgage
National Top 10 LO Debbie Owen Guild Mortgage
National Top 10 LO Ashley Borden Guild Mortgage
National Top 10 LO Paul Syptak PrimeLending
National Top 10 LO Alexis Farrar PrimeLending
National Top 10 LO Ryan Swindull PrimeLending
National Top 10 LO Kacey Kidd PrimeLending
National Top 10 LO Stacey Olivarez Guild Mortgage
National Top 10 LO Matthew Attaya Guild Mortgage
National Top 25 LO Thomas Phillips Carrington Mortgage Services LLC
National Top 25 LO Rebecca Hansen Guild Mortgage
National Top 25 LO Cameron Elkins Guild Mortgage
National Top 25 LO Mindy Jacoby PrimeLending
National Top 25 LO Anthony Watson Guild Mortgage
National Top 25 LO Joseph Gillis PrimeLending
National Top 25 LO Joe Ridings PrimeLending
National Top 25 LO Dave Ferrell PrimeLending
National Top 25 LO Peggy Pense Guild Mortgage
National Top 25 LO Valerie Zatarain Veterans First Mortgage
National Top 25 LO Martin Rene Rodriguez III Wintrust Mortgage
National Top 25 LO Magen Beebe PrimeLending
National Top 25 LO John Verheyden Guild Mortgage
National Top 25 LO Shayan Ali Wintrust Mortgage
National Top 50 LO Gavin Brayce Guild Mortgage
National Top 50 LO James Clifford Guild Mortgage
National Top 50 LO Dustin Golden PrimeLending
National Top 50 LO Chad Sandusky Guild Mortgage
National Top 50 LO Ashley Meyer Guild Mortgage
National Top 50 LO Benjamin Good Carrington Mortgage Services LLC
National Top 50 LO Kim Demma Guild Mortgage
National Top 50 LO Heather Knighton Guild Mortgage
National Top 50 LO Javier Mendoza Guild Mortgage
National Top 50 LO Thomas J Cramer Wintrust Mortgage
National Top 50 LO Julie Parrilli Guild Mortgage
National Top 50 LO Sonnet Mouritsen Guild Mortgage
National Top 50 LO JoAnne Marks PrimeLending
National Top 50 LO Noran Muntasser Guild Mortgage
National Top 50 LO Liz Ciardi PrimeLending
National Top 50 LO Dawn R Broccard Guild Mortgage
National Top 50 LO Kenia Costa PrimeLending
National Top 50 LO Rick Daniels PrimeLending
National Top 50 LO Will Flanigan Guild Mortgage
National Top 50 LO Esmyel Romero Veterans First Mortgage
National Top 50 LO Jody Bartley PrimeLending
National Top 50 LO Eva Montoya PrimeLending
National Top 50 LO Jordan Cardy Veterans First Mortgage
National Top 100 LO Amy Moore Guild Mortgage
National Top 100 LO Jackie Gonzales Guild Mortgage
National Top 100 LO Laurie Whitlow PrimeLending
National Top 100 LO Ruth Wiley Guild Mortgage
National Top 100 LO Bridget Kastner Carrington Mortgage Services LLC
National Top 100 LO Ralph Fox Carrington Mortgage Services LLC
National Top 100 LO Reyna Dorris Carrington Mortgage Services LLC
National Top 100 LO Jaimie Stockbarger Guild Mortgage
National Top 100 LO Stephen Jackson Guild Mortgage
National Top 100 LO John Bockman II PrimeLending
National Top 100 LO Matthew Hull PrimeLending
National Top 100 LO Jessica Barber Guild Mortgage
National Top 100 LO Traci Emond Guild Mortgage
National Top 100 LO Shannon Stevens Carrington Mortgage Services LLC
National Top 100 LO Brad Corbin Guild Mortgage
National Top 100 LO Beate Edwards Carrington Mortgage Services LLC
National Top 100 LO Katie Shiers Guild Mortgage
National Top 100 LO Tod Dianovich Guild Mortgage
National Top 100 LO Mitch Van Dyke PrimeLending
National Top 100 LO Clay Brown Guild Mortgage
National Top 100 LO Donald Petty Guild Mortgage
National Top 100 LO Jason Rachels PrimeLending
National Top 100 LO Patience Bates Guild Mortgage
National Top 100 LO Eric Bastian Guild Mortgage
National Top 100 LO Raymond Norris Guild Mortgage
National Top 100 LO Dan Tharp Guild Mortgage
National Top 100 LO Jeana Hall PrimeLending
National Top 100 LO Dori Hunter Guild Mortgage
National Top 100 LO Kristi Hawker PrimeLending
National Top 100 LO Bonnie Marshall Guild Mortgage
National Top 100 LO Deborah Kishbaugh Glacier Bank
National Top 100 LO Sheila Wright Commerce Bank
National Top 100 LO Shannon Schneider PrimeLending
National Top 100 LO Gina Clyburn Guild Mortgage
National Top 100 LO Mary Ellen Ganyard PrimeLending
National Top 100 LO Enalynn Ortega Guild Mortgage
National Top 100 LO Dan Doster PrimeLending
National Top 100 LO Nick Haley Wintrust Mortgage
National Top 100 LO Nick Petrosov Guild Mortgage
National Top 100 LO Conor Whiting Guild Mortgage
National Top 100 LO Gavin Hamilton Guild Mortgage
National Top 100 LO Kevin Wiegmann Carrington Mortgage Services LLC
National Top 100 LO Joseph Baker Guild Mortgage
National Top 200 LO Brian Page Guild Mortgage
National Top 200 LO Ruthann Carbajo PrimeLending
National Top 200 LO Joseph Proppe PrimeLending
National Top 200 LO Brian Faber Wintrust Mortgage
National Top 200 LO Ryan Becker Guild Mortgage
National Top 200 LO Nick Sherf PrimeLending
National Top 200 LO Mary Beth O’Keefe Guild Mortgage
National Top 200 LO Jill Diethelm Wintrust Mortgage
National Top 200 LO Juan Silva Guild Mortgage
National Top 200 LO Ginny Schider Guild Mortgage
National Top 200 LO Debbie Davis Guild Mortgage
National Top 200 LO Nicolas Gomez PrimeLending
National Top 200 LO William Hammack PrimeLending
National Top 200 LO Pamela Svoboda PrimeLending
National Top 200 LO Brenda Evans Guild Mortgage
National Top 200 LO Christopher Barbosa Guild Mortgage
National Top 200 LO Robert Scarbrough PrimeLending
National Top 200 LO Jerome Driscoll Guild Mortgage
National Top 200 LO Damon Ford PrimeLending
National Top 200 LO Kristy Lake Glacier Bank
National Top 200 LO Pieter Mol Flagstar Bank
National Top 200 LO Carissa Webber Guild Mortgage
National Top 200 LO Ryan Erekson Guild Mortgage
National Top 200 LO Morgan Harris Guild Mortgage
National Top 200 LO Darci Tullock Guild Mortgage
National Top 200 LO Kameron Wagar HomeStreet Bank
National Top 200 LO Stephen Anguiano PrimeLending
National Top 200 LO Jordin Hunting PrimeLending
National Top 200 LO Craig Trulli PrimeLending
National Top 200 LO Alexandra San Martino Guild Mortgage
National Top 200 LO Rose Stancato Guild Mortgage
National Top 200 LO Dennis M Chvojka Wintrust Mortgage
National Top 200 LO Shannon Williams Guild Mortgage
National Top 200 LO Elizabeth (Bervert) Kowalski Commerce Bank
National Top 200 LO Lucy Bober Flagstar Bank
National Top 200 LO Dawnya Gibbs Guild Mortgage
National Top 200 LO Alene DeLoach PrimeLending
National Top 200 LO Margarita Perez Wintrust Mortgage
National Top 200 LO Candice Bray Guild Mortgage
National Top 200 LO Ed Pirrung Guild Mortgage
National Top 200 LO Donna Nold PrimeLending
National Top 200 LO Nancy Weaver Guild Mortgage
National Top 200 LO Tom Stone Guild Mortgage
National Top 200 LO Jeanne Hollis Guild Mortgage
National Top 200 LO Trezven Wright Guild Mortgage
National Top 200 LO Erik Sandstrom PrimeLending
National Top 200 LO Bernadette Dickson PrimeLending
National Top 200 LO Mike Fittante Guild Mortgage
National Top 200 LO Deborah Leibel HomeStreet Bank
National Top 200 LO Dawn Walp PrimeLending
National Top 200 LO Aaron Thompson Guild Mortgage
National Top 200 LO Cheryl Hesson PrimeLending
National Top 200 LO Jake Morehead Carrington Mortgage Services LLC
National Top 200 LO Milton Cabral Guild Mortgage
National Top 200 LO DiAnne Acuna Guild Mortgage
National Top 200 LO Beth Klunder Glacier Bank
National Top 200 LO Kimberly Sawyer Guild Mortgage
National Top 200 LO Dave Nogradi Guild Mortgage
National Top 200 LO Jennifer Thompson Guild Mortgage
National Top 200 LO Ashleigh Baker Commerce Bank
National Top 200 LO Jennifer Michelle Borik Wintrust Mortgage
National Top 200 LO Craig Killen PrimeLending
National Top 200 LO Katie Grauer PrimeLending
National Top 200 LO Jennifer Kessler Guild Mortgage
National Top 200 LO Ron Schieber Guild Mortgage
National Top 200 LO Jane Shanley Guild Mortgage
National Top 200 LO Shannon Heinze Guild Mortgage
National Top 200 LO Linda Read Guild Mortgage
National Top 200 LO Bob Guertin Jr. PrimeLending
National Top 200 LO Gavin Sessions PrimeLending
National Top 200 LO Jeffery Kale PrimeLending
National Top 200 LO Vahram Amayakyan Wintrust Mortgage
National Top 200 LO Craig Michael Kovler Wintrust Mortgage
National Top 200 LO Roger Gettler Guild Mortgage
National Top 200 LO Greg Brooks Guild Mortgage
National Top 200 LO Kisha Kawakami Guild Mortgage
National Top 200 LO Rita McKay Guild Mortgage
National Top 200 LO Amy Rodriguez Guild Mortgage
National Top 200 LO Cecilia Duran Guild Mortgage
National Top 200 LO Robyn Paul PrimeLending
National Top 200 LO Nelda Adams PrimeLending
National Top 200 LO Jake Desrochers Guild Mortgage
National Top 200 LO Daisy Leyva Guild Mortgage
National Top 200 LO Janet Rollofson Guild Mortgage
National Top 200 LO Yani Nufio PrimeLending
National Top 200 LO Marilyn Buroker Glacier Bank
National Top 200 LO Laura Yongue Glacier Bank

Would you like to learn more about the MortgageCX Program and how transparency into the loan process can help your company?

Need Help?

Reach out to us to discuss
your specific needs.

contact@stratmorgroup.com

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