MortgageCX
Best-In-Class Awards

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MortgageCX Best-in-Class Lender Recognition Awards 2025

The MortgageCX Best-in-Class Lender Recognition Awards recognize only those MortgageCX lenders who have received outstanding ratings from the borrowers they served in 2025. The Best-in-Class Award serves as a stamp of excellence and quality, and to be a MortgageCX Best-in-Class lender is to be among the elite.

The awards, presented annually, recognize the top performing lenders in four segments: Banks, Large Independents, and Consumer Direct in each of the following categories:

  • Overall Borrower Satisfaction
  • Net Promoter Score (NPS)
  • Application Process
  • Loan Originator
  • Loan Processor
  • Online Tools
  • Mobile Tools
  • Pre-Closing (Preparedness)
  • Closing Timeframe
  • Communication
  • Closing Process

Award qualifications are based on customer feedback data gathered via STRATMOR’s MortgageCX program. To qualify for a Best-in-Class award, a lender must provide exemplary service to their borrowers throughout the year, resulting in a top score in a given category within their segment. STRATMOR Group congratulates all award recipients and would like to give special recognition to the lenders and loan officers listed below.

Best-In-Class Awards
2025

2025 Overall Winners by Tier

Independent Mortgage Banker

 Large Bank

Wintrust Mortgage

Mid-Size Bank

Consumer Direct

Veterans First Mortgage

 

2025 Top-Rated LOs in Each Tier

     

     

 

2025 LO Award Winners

Individual originators with personal Loan Officer rankings in the Top 200 Nationally are also awarded badges and recognized below. Loan Officer rankings are based on a composite score comprised of the following criteria: Caring, Responsiveness, Explained the Process, Knowledgeable, and Kept Borrower Informed.

Rank Loan Officer Company
National Top 10 LO Danielle Humphreys Veterans First Mortgage
National Top 10 LO James Perrine Flagstar Bank
National Top 10 LO Kellie LaMonaca Milestone Home Lending
National Top 10 LO Cody Aldrich Wintrust Mortgage
National Top 10 LO Matthew Kuglin Onward Home Mortgage
National Top 10 LO Matt Morris PrimeLending
National Top 10 LO Tamara M McNeany Wintrust Mortgage
National Top 10 LO Chuck Hage PrimeLending
National Top 10 LO Amanda Jones PrimeLending
National Top 10 LO Richard Lytle Newrez
National Top 25 LO Jay Jacobson Wintrust Mortgage
National Top 25 LO Peter Froehlich Wintrust Mortgage
National Top 25 LO Erica Howard PrimeLending
National Top 25 LO Kendall Fox PrimeLending
National Top 25 LO Lisa Luperini Newrez
National Top 25 LO Justin Drabowicz Wintrust Mortgage
National Top 25 LO Danelle Adkins Carolina One Mortgage
National Top 25 LO Dawn James Newrez
National Top 25 LO Djordje Vujatovic Newrez
National Top 25 LO Kevin Dixon Newrez
National Top 25 LO Matthew Brewer PrimeLending
National Top 25 LO Jeffrey Daniel Griffin Wintrust Mortgage
National Top 25 LO Eugene Eike Wintrust Mortgage
National Top 25 LO Alex Dobo Newrez
National Top 25 LO Tracy Sorge Wintrust Mortgage
National Top 50 LO Robert Bartalsky Newrez
National Top 50 LO Bridgette Schoultz Newrez
National Top 50 LO Dean Richardson Newrez
National Top 50 LO Joy Gamble Newrez
National Top 50 LO David Andersen Wintrust Mortgage
National Top 50 LO Lee Camblin Veterans First Mortgage
National Top 50 LO Doug Dreiman PrimeLending
National Top 50 LO Phillip Sheppard Newrez
National Top 50 LO Dani Hall PrimeLending
National Top 50 LO Steve Blake PrimeLending
National Top 50 LO Chad Crithfield PrimeLending
National Top 50 LO Daniel Rosenblatt Newrez
National Top 50 LO Michael Sanders Veterans First Mortgage
National Top 50 LO Jonathon Narens Flagstar Bank
National Top 50 LO Sharon Swanson Newrez
National Top 50 LO Jennifer Milliken Sobocienski Wintrust Mortgage
National Top 50 LO Mark Poehlmann Wintrust Mortgage
National Top 50 LO Karen Wedvick Wintrust Mortgage
National Top 50 LO Jason Krakower Newrez
National Top 50 LO Johnny J Jozwiak Wintrust Mortgage
National Top 50 LO Ellen Knight Carolina One Mortgage
National Top 50 LO Kellie Merrick Newrez
National Top 50 LO Jennifer Carter Newrez
National Top 50 LO San Diego Sutton Newrez
National Top 50 LO Ken Coleman Newrez
National Top 100 LO Zachary Reid Newrez
National Top 100 LO George Elliott Newrez
National Top 100 LO Martin Kristian Newrez
National Top 100 LO Matthew Farrar Carolina One Mortgage
National Top 100 LO Lindsay Bruce PrimeLending
National Top 100 LO Blair Robinson Wintrust Mortgage
National Top 100 LO Danny Forbes Newrez
National Top 100 LO Gary Smith Newrez
National Top 100 LO Ryan Prestwich Veterans First Mortgage
National Top 100 LO Nicholas Pirri Newrez
National Top 100 LO Ed Posa Jr Newrez
National Top 100 LO Saul Kittelson PrimeLending
National Top 100 LO Mark Vann Shelter Home Mortgage
National Top 100 LO Justin Fernandez Newrez
National Top 100 LO Beau Weiss PrimeLending
National Top 100 LO Bill Kokosko Newrez
National Top 100 LO Robert Dalton Parker Carrington Mortgage Services LLC
National Top 100 LO Steve Darnell Flagstar Bank
National Top 100 LO John Burns Newrez
National Top 100 LO Kyle Weinapple Newrez
National Top 100 LO Julia Kelly Bank of the San Juans, Division of Glacier Bank
National Top 100 LO James Bogdanoff Newrez
National Top 100 LO Matthew Tedesco Newrez
National Top 100 LO Jennifer Orner PrimeLending
National Top 100 LO Cintearrea Tolbert Newrez
National Top 100 LO Martin James Maher Wintrust Mortgage
National Top 100 LO Richard Kennedy Newrez
National Top 100 LO Reggie Baker PrimeLending
National Top 100 LO Denitra Cosby Veterans First Mortgage
National Top 100 LO Donald Batten Carrington Mortgage Services LLC
National Top 100 LO Kelly R Gooding Commerce Bank Home Equity
National Top 100 LO Christine Schmidt Newrez
National Top 100 LO Baudelaire Guillaume Newrez
National Top 100 LO Jackson, Nancy PrimeLending
National Top 100 LO Daniel A Pagano Wintrust Mortgage
National Top 100 LO Richard Graeff Newrez
National Top 100 LO Jodi Visalli Newrez
National Top 100 LO Natalia Nasrawi Veterans First Mortgage
National Top 100 LO Lori Fox Newrez
National Top 100 LO Jeanne Honley Newrez
National Top 100 LO Michelle Connor PrimeLending
National Top 100 LO Beth Klunder Western Security Bank, Division of Glacier Bank
National Top 100 LO Dee Dee Sweetwood Wintrust Mortgage
National Top 100 LO Shane Welker Milestone Home Lending
National Top 100 LO Jordan Leibowitz Newrez
National Top 100 LO Anthony J Pigatti Wintrust Mortgage
National Top 100 LO Mikael Unger Newrez
National Top 100 LO Bianca Phelps Veterans First Mortgage
National Top 100 LO Abby Neihart First Bank of Wyoming, Division of Glacier Bank
National Top 100 LO Justin Haley Wintrust Mortgage
National Top 200 LO Michael Lyons PrimeLending
National Top 200 LO Paul Syptak PrimeLending
National Top 200 LO David  Wu Newrez
National Top 200 LO Michael Mullarkey Newrez
National Top 200 LO Angelo Everett Lurgio Wintrust Mortgage
National Top 200 LO Lea Tsoubanos Newrez
National Top 200 LO Albert Steele Your Home Financial
National Top 200 LO Michael Wendorf Newrez
National Top 200 LO Mark Evans Newrez
National Top 200 LO William Tham Newrez
National Top 200 LO Eric Rabe Wintrust Mortgage
National Top 200 LO Kaitlynn Mattinson Veterans First Mortgage
National Top 200 LO Jason Bowman Newrez
National Top 200 LO Carl Hopf Newrez
National Top 200 LO David Tomczak PrimeLending
National Top 200 LO Melanie Alexander Coast One Mortgage
qNational Top 200 LO Richard Winters PrimeLending
National Top 200 LO Brandon Myers Newrez
National Top 200 LO Mickey Perry Sunflower Bank
National Top 200 LO Debbie Losser Veterans First Mortgage
National Top 200 LO Antonio Gissi Newrez
National Top 200 LO Jeffrey Chiusano Newrez
National Top 200 LO Susannah Ruby Newrez
National Top 200 LO Angie Mata-Ramirez PrimeLending
National Top 200 LO Julie Howell PrimeLending
National Top 200 LO Devan Fink First Bank of Wyoming, Division of Glacier Bank
National Top 200 LO Craig Schauer Wintrust Mortgage
National Top 200 LO Susan Spann PrimeLending
National Top 200 LO Kevin O’Hara Newrez
National Top 200 LO Justin Ardoyno PrimeLending
National Top 200 LO Amanda Garcia Newrez
National Top 200 LO Tom Cramer Wintrust Mortgage
National Top 200 LO Hunter Lee Onward Home Mortgage
National Top 200 LO Louis Brayer Newrez
National Top 200 LO Chad Sandell PrimeLending
National Top 200 LO Steve Howard Sunflower Bank
National Top 200 LO Sara Storey PrimeLending
National Top 200 LO James Edward Pope Wintrust Mortgage
National Top 200 LO Maddie Clark Glacier Bank
National Top 200 LO Blake McCarn Newrez
National Top 200 LO Jacob Moran Newrez
National Top 200 LO Daniel Nielsen Wintrust Mortgage
National Top 200 LO Tyler Munoz Veterans First Mortgage
National Top 200 LO Paul Vilsmeier Newrez
National Top 200 LO Lindsey Lopez Milestone Home Lending
National Top 200 LO John Cunningham PrimeLending
National Top 200 LO Amy Crowell PrimeLending
National Top 200 LO Nikolaus Gannon Newrez
National Top 200 LO Marty Peterson Newrez
National Top 200 LO Christine Doolittle Newrez
National Top 200 LO Phana Par Newrez
National Top 200 LO Rossi Benner First Security Bank, Division of Glacier Bank
National Top 200 LO Dana Temprano Newrez
National Top 200 LO Connor Bushnell Veterans First Mortgage
National Top 200 LO Dennis Ruff Newrez
National Top 200 LO Danielle Sita Newrez
National Top 200 LO Rodney Tillis Newrez
National Top 200 LO Kevin Jaunich Newrez
National Top 200 LO Jeremy Lawson PrimeLending
National Top 200 LO Andrew Semple PrimeLending
National Top 200 LO Colton Daines Wintrust Mortgage
National Top 200 LO Mike Erwin PrimeLending
National Top 200 LO Adam Freedman Veterans First Mortgage
National Top 200 LO Paul Sprague Newrez
National Top 200 LO Amy Bartlett Carrington Mortgage Services LLC
National Top 200 LO Gina Sheffield Newrez
National Top 200 LO Janice Bareiszis Newrez
National Top 200 LO Matt Bennett Newrez
National Top 200 LO Martin Dowdell Newrez
National Top 200 LO Susan Freeman Newrez
National Top 200 LO Matthew Jenkins Newrez
National Top 200 LO Patrick Vidal Veterans First Mortgage
National Top 200 LO Debbie McGregor PrimeLending
National Top 200 LO Ryan Magnus Newrez
National Top 200 LO Michael Fienberg Newrez
National Top 200 LO Anthony Giesler Newrez
National Top 200 LO Jacki Haynes Newrez
National Top 200 LO Stanley Caldwell Onward Home Mortgage
National Top 200 LO Stephen Cooney PrimeLending
National Top 200 LO Don Krause Newrez
National Top 200 LO Allie Lehner PrimeLending
National Top 200 LO Rosemary McGinley Newrez
National Top 200 LO Steven Frey Newrez
National Top 200 LO Geoffrey Shirley Platinum Eagle Mortgage
National Top 200 LO Benjamin Good Carrington Mortgage Services LLC
National Top 200 LO Adam Ward Newrez
National Top 200 LO Callie Watkins Sunflower Bank
National Top 200 LO Mark Brannon Wintrust Mortgage
National Top 200 LO Hakeem Collins Newrez
National Top 200 LO Darren Lawrence Newrez
National Top 200 LO Amanda McCall PrimeLending
National Top 200 LO David Lodder Newrez
National Top 200 LO Jacoby, Mindy PrimeLending
National Top 200 LO Timothy Devens Newrez
National Top 200 LO Christopher Dowd Newrez
National Top 200 LO Rula Haddad Veterans First Mortgage
National Top 200 LO Mark Stec Wintrust Mortgage
National Top 200 LO Philip Cyza Newrez
National Top 200 LO James Eagle Jr. Newrez
National Top 200 LO Katie Hossley Shelter Lending Services

Would you like to learn more about the MortgageCX Program and how transparency into the loan process can help your company?

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Reach out to us to discuss
your specific needs.

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