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Strategies

Resolve to Evolve: Actionable Insights to Thrive in 2025

To start the new year, we asked STRATMOR advisors: “What is the one thing you would tell your clients to focus on as we ...
Full Article
Celebrating 40 years in 2025, STRATMOR has continuously evolved, leveraging deep industry expertise and cutting-edge insights to help our clients navigate the ever-changing landscape of mortgage lending.
January 2025
CX

The Case for CX ROI: Seven Ways CX Can Boost Your Bottom Line

I’m planning a wine-tasting trip to the Santa Ynez Valley, made famous in the movie, “Sideways.” I love touring wineries because the people leading ...
Full Article
Mortgage profits are just waiting to be unearthed in the rich soil that is our customer experience
January 2025
Strategies

STRATMOR’s Greatest Hits: Volume 2024

As we approach the end of 2024, we’re excited to share our “Greatest Hits” compilation. This recap highlights the thought-provoking and impactful articles we ...
Full Article
STRATMOR's "Greatest Hits" compilation highlights the thought-provoking and impactful articles we published this year, showcasing the key insights, trends and discussions that defined our year.
December 2024
CX

Recipe for Success in 2025: LO Behaviors Proven to Generate Referrals

My wife mentioned to me the other day that there was some pudding in the fridge with my name on it. Now, most people ...
Full Article
MortgageCX borrower comments submitted this year show beyond a doubt that “the proof is in the pudding.”
December 2024
Strategies

Insights Gleaned from Mortgage Industry Events for a Prosperous 2025

“I think it’s true That we’ve all been through some nasty weather Let’s understand that we’re here To handle things together.” It may seem ...
Full Article
Mortgage lenders taking bold, decisive action to reshape their future are positioning themselves to thrive in 2025 and beyond.
November 2024
CX

How LOs Are Using Soft Skills to Stay a Step Ahead of AI

Yesterday, I woke up to a low, rolling rumble. It was the laundry kicking on from a timer my wife had set. Then I ...
Full Article
How can mortgage loan officers develop and maximize their invaluable “soft skills?
October 2024

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