Insights Article Library

Some Things Never Change: Supply and Demand, Unintended Consequences and Cash Is King

Share this...TwitterLinkedinThis spring, STRATMOR conducted five workshops for more than 200 industry executives — just as the COVID-19 pandemic roiled the mortgage industry with ...
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Creating a Customer-Centric Culture in a Brave New World

Share this...TwitterLinkedinThere’s a famous quotation from Socrates about change that speaks to where business, and the mortgage industry in particular, is today: “The secret ...
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COVID-19 Homeowner Experience Report

Share this...TwitterLinkedinThere’s no doubt that the mortgage industry is feeling the effects of the COVID-19 coronavirus. From the time the Fed started cutting rates ...
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Walking the Tightrope: Servicing Through COVID-19

Share this...TwitterLinkedinAs the clouds of the COVID-19 storm continue to roll, one of the areas of the mortgage industry that will take a big ...
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An Originator’s Guide to COVID-19 Communications

Share this...TwitterLinkedinRegardless of where you stand on the current debate about when we should reopen the economy, one thing is clear – there is ...
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Pipelines and Pandemic: Managing Through the Virus-Driven Storm

Share this...TwitterLinkedinThere’s no doubt that the mortgage industry is feeling the effects of the COVID-19 coronavirus. Even as the Fed cut its benchmark interest ...
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COVID-19 and the Customer Experience

Share this...TwitterLinkedinWith the COVID-19 pandemic bearing down on us and huge stock market drops ushering in a bear market, it’s a strange time to ...
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Technology, Revenue and Borrower Perception

Share this...TwitterLinkedinLenders are spending more than ever before on tech as a percentage of loan costs, yet according to STRATMOR data, most lenders are ...
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Digital Transformation: The World According to Garth

Share this...TwitterLinkedinPeople who know me know I’m into music. I was a DJ in college, which got me into parties for free, so I ...
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