Welcome to the September 2021 Insights Report


Lisa Springer
Sr. Partner, CEO

As I introduce this month’s Insights Report, I am also honored to welcome David Hrobon to STRATMOR Group as our newest Principal. David has extensive mortgage experience, namely as the CEO for a large originator for the past 27 years. During his tenure with this lender, David honed his skills as a mortgage banking strategy expert, including those in mergers and acquisitions — from both sides of the transaction. Specifically, about ten years into his role, the company was purchased by a bank, and while executing the bank’s growth strategy, he also led acquisition of six target mortgage entities. David understands the sensitivities of the M&A process from both the buyer and seller’s perspective, and he brings a unique perspective and empathy to STRATMOR’s M&A practice via the lessons he has learned along the way 

STRATMOR’s big focus this year is on optimizing our client experience Our advisors must have a deep understanding of our clients’ journeys from multiple perspectives and with empathy and experience to fulfill objectives together. We are very excited to have David join our team as we believe he provides deep insights from the lender perspective for both our M&A and advisory engagements. Don’t miss David’s first article for the Insights Report this month, “Mortgage Industry Consolidation: Fact, Fiction or Frenzy?” It is insightful and filled with inspired perspectives. 

Also this month, Mike Seminari brings the inspiration of Alabama football coach Nick Saban to our Customer Experience Tip, “How Lenders Can Create a Winning Culture.” The culture fit between consolidating entities in an M&A transaction must not be ignored, and Mike, like David, sheds light on this important aspect of the process. Whether you are a ‘Bama fan or not, there’s a great deal of insight from this team’s coach that can be applied to the business environment.    

 Thank you for joining us this month. STRATMOR has helped many executives work through the M&A process, and whether you are considering buying or selling, we can help you determine whether a merger or acquisition is a good strategic move for your company. Contact your partner or principal for assistance.


In-Focus
Mortgage Industry Consolidation: Fact, Fiction or Frenzy?

By David Hrobon September 2021

If you pay attention to the industry news, you likely have a sense that mortgage merger and acquisition (M&A) activity is hot right now. But is that factual or just a fiction told by buyers trying to attract sellers? 
 
Our insight into this topic comes not only from STRATMOR Group’s client base, but also from collaboration with the Mortgage Bankers Association. The PGR: MBA and STRATMOR Peer Group Roundtable Program provides us with a significant pool of information to help make sense of the fast-changing mortgage lending business. 
 
2018 saw a historic level of M&A activity in our industry with 33 deals consummated. But there are year-to-date trends that suggest 2021 will record even more M&A transactions, perhaps more than we have seen in years. Current data indicates that we are amid some level of an industry consolidation.  

READ MORE


More Insights

September 2021
Borrower Experience

How Lenders Can Create a Winning Culture

There’s a saying in college football: “Good records tend to follow good coaches.” Take Nick Saban, for example, who had winning records at several schools, including his current team, Alabama (167-23).  How can lenders create a winning culture that is worthy of sharing and replicating?

Full Article

September 2021
STRATMOR Studies

STRATMOR Studies

STRATMOR Group offers a suite of data products and mortgage advisory services to power your performance–including industry-specific studies. Get the data driven advantage!

Full Article

Popular Articles

How Mortgage Lenders Can Make Economics, Operations and Technology Actionable

With our country coming out from under the coronavirus and millions of homeowners exiting forbearance, it is important to understand where the pandemic-powered momentum could take us.

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The Seven Commandments for Optimizing the Customer Experience

Using MortgageSAT Borrower Satisfaction Program data, we’ve pinpointed some relatively easy tactics that provide substantial improvements in overall borrower satisfaction.

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People, Productivity and Compensation: 2021 Mortgage Ops Challenges

Recently, Sr. Partner Jim Cameron facilitated two “deep dive” Operations Workshops with 49 mortgage lenders. Participants openly shared their experiences and talked about how the industry transitions to a “new normal.”

Read More

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