We all have people in our lives who inspire us. People who we can reach out to and get their thoughts on the very real events in our day. These are the people who go above and beyond for their families, friends, and yes, their businesses. These are the people who you know if you said, “I need your help,” they will get to you as fast as possible.
This month, STRATMOR is honoring one such inspiring person in our lives: Founder and Senior Partner, Jeff Babcock.
Jeff is retiring from STRATMOR at the end of this year. This is such a bittersweet moment for all of us at STRATMOR. Jeff has played a tremendous, influential part in our company’s success — just as he has inspired several generations of mortgage professionals who have worked with him through the years. As Jeff just celebrated his 80th birthday, our InFocus article this month shares Jeff and STRATMOR’s reflections on his more than 40 years in the mortgage industry, and on select factors that have made STRATMOR a success. Congratulations on such an illustrious career, Jeff, and continued success as you pursue the next chapter of the Babcock story.
In our Borrower Experience story this month, MortgageSAT Director Mike Seminari analyzes the data on an important generation of borrowers, the Millennials. Predictions of the past about Millennials as the “Peter Pan Generation” are proving to be incorrect as this group is settling down — and buying homes. Mike offers three strategies lenders can use to capture Millennial interest and loyalty. Be sure to read “How to Become the Mortgage Lending Choice of Millennials.”
Thank you for joining us for the November issue of the Insights Report. If you’d like to send Jeff a note, I’m confident that he’d be happy to hear from you. He can be reached at email@example.com.
By The Insights Editorial Team November 2020
Jeff Babcock, senior partner and a co-founder of STRATMOR Group, will retire at the end of 2020. As such, STRATMOR is dedicating this InFocus piece to Jeff and the outstanding contributions he has made to move our company and this industry forward.
If you ask Jeff how the company that he founded has enjoyed nearly 40 years of sustained success, he’ll tell you that the mortgage banking industry is uniquely configured to afford substantive opportunities for a consulting practice like STRATMOR Group. It is this uniqueness that has allowed STRATMOR to concentrate its advisory services on a single industry.
He’ll also offer you his perspective on his time in an industry that is constantly evolving and changing and how STRATMOR has been able to have such a positive impact on so many lenders and industry leaders.
Early forecasts pegged Millennials as less likely to settle down and buy homes. As it turns out, those predictions are incorrect. Here are three strategies to help mortgage lenders capture the interest and loyalty of Millennial borrowers.
STRATMOR Senior Partner Jim Cameron summarize the three immutable laws of economics in the context of mortgage industry events and the coronavirus pandemic in 2020.
Using MortgageSAT Borrower Satisfaction Program data, we’ve pinpointed some relatively easy tactics that provide substantial improvements in overall borrower satisfaction.
In the mortgage business, decisions often involve balancing competing objectives in a way that is aligned with corporate mission, vision and values. This plays out in the realm of strategy, risk management, capital markets and operations.