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CX

Use Technology to Drive a Better Borrower Experience

Are you using technology to drive a better end-to-end loan experience for your borrowers? At the 2019 MBA Technology Solutions Conference, presenters and attendees ...
looking over the shoulder of a woman whose cell phone shows Congratulations, your finance has been approved.
Technology

Key Takeaways From the MBA Technology Solutions Conference

As most mortgage industry veterans know, lenders hate to be first. Lenders are not “early adopters” and tend to avoid taking risks, especially when ...
large hand preparing to push key with Digital Transformation on the key
Servicing

Finding Balance: Servicing in the Mortgage Banker’s Strategy

Editor’s Note: As many of our readers know, STRATMOR’s team has some of the most respected and experienced mortgage banking professionals in the industry ...
mortgage lender in business suit with telescope looking into the distance, standing on a rock ledge balanced on two other rock ledges
CX

Retain Your Servicing Customers and Gain Their Referrals

What are you doing to make sure your current customers come back to you for their next loan? For many lenders, there is a ...
dial with words service level next to display showing maximum satisfaction
CX

Keeping Referral Partners Happy is Important to Your Business

The voice of the customer has never been more prominent and sought after than it is today. More than 90 percent of lenders today ...
Smiling, young female real estate agent facing the camera outside a home with a couple in the background looking at the house
Strategies

Strategies for Mortgage Lenders to Maintain Profitability

Recently, STRATMOR Senior Partner Garth Graham concluded a presentation by asking the audience to vote on which of three songs from the 1990s best ...
a light bulb with smal images of technology and business icons floating around it illustrating strategies for mortgage lenders to maintain profitability

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