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My wife likes to tell the story of how we first met, which culminates in a teeter-totter moment of decision where she very nearly ...

As we approach the halfway mark for 2021, now is a good time to level-set, to take a moment to get our bearings and ...

2020 was a very busy year for those of us tasked with advising mortgage lenders and loan servicers on their servicing retention strategy. By ...

When a borrower completes the mortgage loan process, there is a strong chance that they will have positive feelings about it. Whether it’s relief ...

In February, I had the privilege of facilitating two “deep dive” Operations Workshops with a total of 120 operations executives representing 49 different mortgage ...

It’s March … again. This week marks one year since I filled out my first-ever 100 percent accurate NCAA Basketball Tournament bracket — I ...