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This month, I sat down with fellow STRATMOR Principal Jennifer Fortier to wade into the murky waters of process improvement. Successful execution of process ...

When you fly as much as I do—many of our readers are frequent flyers too—you sometimes hit the bottom of the barrel for things ...

I don’t remember much about my Psychology 101 class from my freshman year in college. I have a fuzzy recollection of concepts like Pavlov’s ...

Last month, we brought you some of the most important lessons our STRATMOR Group advisors uncovered in their work over the past year. As ...

The mortgage industry goes through cycles. If you’ve been in the business for more than a minute you know this up-down-skyrocket-scrambling-to-make-ends-meet thing is to ...

In today’s market, mortgage lenders are facing a challenge: they are not making enough money on originations to sustain their organizations. When your company ...